Customer Product Support Associate

Company: VirtualVocations
Location: Montgomery
Posted on: October 29, 2024

Job Description:

A company is looking for an Associate, Customer & Product Support.

Key Responsibilities

Deliver a world-class customer experience by acting as the first line of defense for customer queries
Provide impeccable customer support by investigating and resolving issues through various communication channels
Act as a key partner to Product and Engineering teams by fielding customer feedback and feature requests

Required Qualifications

1-2 years of experience in a client/product support role
Customer-first mindset with a proactive approach to learning and adapting
Strong interest in AI, technology, and software applications
Effective time management skills with the ability to prioritize under pressure
Ability to distill and explain complex issues in simple terms

Keywords: VirtualVocations, Columbus , Customer Product Support Associate, Other , Montgomery, Georgia

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