Customer Engagement Representative
Company: VirtualVocations
Location: Stone Mountain
Posted on: October 12, 2024
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Job Description:
A company is looking for a Customer Engagement Representative to
provide exceptional service and support to veterinary clinic and
hospital customers.
Key Responsibilities
Manage customer orders, upsell/cross-sell products, and handle
backorders
Proactively engage with customers to resolve issues and provide
product information
Collaborate with internal departments to enhance the customer
experience and manage communication flow
Required Qualifications
High school diploma or equivalent; advanced degree or coursework in
a related field preferred
One to two years of customer service experience or related
roles
Veterinary clinic experience strongly preferred
Practice Management experience highly desired
Experience with Salesforce CRM and order entry/maintenance
preferred
Keywords: VirtualVocations, Columbus , Customer Engagement Representative, Other , Stone Mountain, Georgia
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