Senior Product Manager, Retail Product Catalog

Company: Delta Air Lines, Inc.
Location: Atlanta
Posted on: April 23, 2025

Job Description:

Delta is on a journey to become a world-class retailer, transforming how we sell and service flight and ancillary products to enhance the overall customer experience. Our Retail Strategy focuses on dynamically manufacturing products, offering the most relevant options to customers in their preferred channels, and servicing those products when plans change.We are seeking a Senior Product Manager to own the vision and implementation of our retail product catalog. This catalog is central to Delta's retail vision, defining both legacy and future product characteristics. The ability to offer and service bundled products will also be managed by this role.A successful candidate is motivated by solving problems, exhibits curiosity to understand current processes, and can think creatively to identify solutions. Ownership and initiative are vital, along with cross-functional thinking on how the catalog will be extended and integrated within the Delta retailing ecosystem. The ideal candidate enjoys creating and executing a big-picture vision for their products from the early stages of development and leads software teams to execute the product vision and roadmap.Responsibilities:

• Conduct market research and formulate the business vision for the product catalog. Translate vision into technical requirements.
• Work cross-functionally with internal IT and business teams and external providers to support the development and implementation of Delta's third-party APIs.
• Represent Delta in industry forums such as the IATA Offer & Order Product Manufacturing Working Group and ATPCo Dynamic Offers Design Team.
• Build an executable product roadmap that balances business value, timing needs, and development complexity.
• Serve as the primary commercial point of contact to facilitate development requests.
• Incorporate a comprehensive view of products for sale across both internal and external platforms.
• Act as a manager for agile development teams.
• Ensure IT development properly leverages backend mechanisms and achieves desired business goals.
• Collaborate cross-divisionally to ensure functionality flows through to customer and agent-facing channels consistently and adds expected value.
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Keywords: Delta Air Lines, Inc., Columbus , Senior Product Manager, Retail Product Catalog, Hospitality & Tourism , Atlanta, Georgia