DSW Store Manager
Company: DSW Inc.
Location: Atlanta
Posted on: April 12, 2025
Job Description:
LOCATION NAME: Atlantic Station, AtlantaFind Your Fit at DSWWe
have a personal relationship with our shoes! You might say we're
even shoe obsessed. Our shoes tell the world who we are, make us
feel great and inspire us to be our authentic selves. When you
embark on a career with DSW, you join a community whose core values
ground us in the decisions we make. Our value of We Belong means
that we include many voices at the table, with different
perspectives adding to the dialog. We strive to support our
associates in putting their best foot forward and helping our
customers do the same. As we continue to grow, we're excited for
YOU to be a part of the evolution of DSW.Reports to: Market
LeaderOur Values:
- We Love What We Do: Bring positive energy and enthusiasm.
- We Own What We Do: Give and receive feedback openly and embrace
change as opportunities for growth.
- We Do What's Right: Model high standards of honesty and
integrity.
- We BelongEssential Duties and Responsibilities:Be empowered to
meet the customer where they are and personalize their
experience:
- Responsible for elevating the in-store experience by modeling,
supervising and coaching associate and support leaders on behaviors
that achieve store goals and Key Performance Indicators (KPI).
- Responsible for the development and communication of store
strategies that align to the company strategy. Fosters a growth
mindset, promotes a culture of innovation, and cultivates a focus
on generating solution-oriented ideas.
- Delivers financial plans to drive KPI performance on a
weekly/monthly/quarterly basis. Identifies shifts in business and
makes necessary adjustments.
- Fosters an environment of recognition, reinforcing behaviors
that meet the customer and business needs.
- Responsible for resolving customer and associate feedback with
a sense of urgency.Be committed to the customer having a consistent
positive experience:
- Strategically plans and directs the movement of merchandise
responding to customer trends.
- Communicate to the Market Leader store specific merchandise
inventory recommendations.
- Responsible for and oversees the execution of sales floor
standards, maintenance and operations.
- Responsible for creating a cohesive talent strategy that meets
the needs of the business.
- Leads by example and holds team accountable that all policy and
procedures are followed.Bring the power of shoes to life by
leveraging in-store and digital services:
- Oversees all inventory related activities including but not
limited to freight receipt, product placement, markdowns and mark
out of stock (MOOS).
- Oversees all omni activities in store including but not limited
to Charge/Send and Buy Online Pick Up In Store (BOPIS).
- Utilizes the Store Visit Assessment to identify opportunities.
Creates and implements an action plan to course correct in a timely
manner.Be responsible to pause and put the customer first:
- Responsible for all associate timekeeping activities to ensure
store labor deliverables are met. This includes scheduling,
forecasting, labor add/reductions, payroll management, etc.
- Builds a diverse team that meets the needs of the customer
experience.
- Resolves associate and leadership relations matters, taking
partners when appropriate.
- Responsible for leading the performance management process,
including facilitating developmental conversations, providing
consistent and constructive feedback, ensuring consistent
accountability, and conducting comprehensive year-end reviews.Bring
fun and energy to everything you do:
- Builds strong networking relationships to effectively recruit
top talent for all positions. Ensures all open positions are filled
in a timely manner.
- Creates and implements a development strategy that fosters a
culture of advanced learning and career development.
- Facilitates store meetings as needed.
- Performs other duties as assigned by the Market Leader and/or
Regional Director.Required Skills:
- Excellent customer service by exhibiting professionalism, a
positive mindset, and enthusiasm.
- Proven ability to develop collaborative working
relationships.
- Proven ability to recruit, onboard, coach, develop, motivate,
and drive results through others.
- Proven ability to prioritize business functions that drive
financial results.
- Excellent verbal and written communication skills.
- Ability to lead with tempo and hold team accountable to meet
time bound expectations.
- Proven ability to successfully lead an operationally sound
business with little oversight.
- Must have availability to meet the needs of the business
including nights, weekends, holidays, and shifts outside of
traditional business hours.
- Proficient in the use of technology to successfully engage in
customer interactions (Register, Register Keyboard, iPhone,
Calculator).
- Must have the ability to spend up to 100% of working time
standing or walking around the store.
- Lifting, including the ability to lift up to a maximum of 50
pounds on an occasional to frequent basis.
- Stoop, kneel, crouch or crawl on a frequent
basis.Experience:
- Minimum of 4 years' retail management experience.
- Minimum high school graduate or equivalent.
- Some college preferred.ALREADY AN ASSOCIATE?You must apply
through our internal portal:click hereWhy Choose A Career with
Designer Brands?Empowering associates and building strong teams
poised to disrupt the retail and footwear landscape through
positive change is at the core of who we are at Designer
Brands.
- Invested in helping our associates learn, develop, achieve and
grow into strong leaders.
- Shared commitment to creating a culture fueled by engagement,
excitement, optimism and fun.
- Dedicated to giving back and community involvement.About
Designer Brands:Designer Brands Inc. is one of North America's
largest designers, producers and retailers of footwear and
accessories.
- Designer Brands Inc. operates a portfolio of retail concepts in
more than 640 locations under the DSW Designer Shoe Warehouse and
the shoe co. brands.
- Designer Brands designs and produces footwear and accessories
through Camuto Group, a leading manufacturer selling in more than
6,400 stores worldwide.IMPORTANT NOTICE:We learned of a fake job
offer scam where individuals are using a company's name and
branding to create emails and websites designed to trick
individuals into providing personal information because they think
they are applying for a job directly with the company. To combat
this, companies are listing their legitimate hiring sites and
communication methods. Our valid email addresses end in
@dswinc.com, @designerbrands.com and @camutogroup.com. Two examples
of non-legitimate email addresses are ones that end in
@designerbrands.info or @designerbrands.work (do not respond to
interview requests or other messages from these). If you are not
certain about a communication or an information request, a good
practice is to independently look-up a contact for the company (do
not use the contact method listed in the request) to verify that
you are contacting the right person and not being deceived. If you
want to verify a Designer Brands' related hiring request, please
send a message to TalentAcquisition@hr.designerbrands.com. Please
know we are working to do what we can to stop these scams.Nearest
Major Market: AtlantaJob Segment: Retail Manager, Retail
Operations, Store Manager, Payroll, Retail, Finance
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Keywords: DSW Inc., Columbus , DSW Store Manager, Executive , Atlanta, Georgia
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